Digital purchases
Refund Policy
Last updated: July 2026
This policy applies to digital products and memberships purchased through ZYROTREDING.
Digital access
Because digital content may become accessible immediately after successful payment, refunds are not automatically available after content has been opened, viewed or downloaded, except where required by applicable law.
Eligible refund situations
- Duplicate payment for the same order.
- Payment completed but access was not provided after reasonable troubleshooting.
- An incorrect charge caused by a verified technical error.
Normally not eligible
- Change of mind after accessing the content.
- Failure to read the product description before purchase.
- Incompatibility caused by the user's device when the website itself is functioning.
- Violation of platform terms or account sharing.
How to request review
Contact support with your registered email, order information, payment reference and a clear description of the issue. Requests should be submitted promptly after the transaction.
Approval is based on payment records, access logs, the reason provided and applicable consumer law. Do not promise refunds beyond this written policy.